CPI Certification Practice Test

What is the primary purpose of questioning in communication?

1. To express emotions

2. To seek information

3. To entertain

4. To persuade others

The correct answer is: To seek information

The primary purpose of questioning in communication is to seek information. Questions are fundamental tools for acquiring knowledge, clarifying uncertainties, and encouraging dialogue. When a person poses a question, they are implicitly expressing a desire to gain insights or understanding from the response. This can facilitate a deeper exchange of ideas, promote learning, and enhance interpersonal interactions. By focusing on the exchange of information, questioning helps build a foundation for constructive discussions. Whether in educational settings, professional environments, or casual conversations, effective questioning is essential for uncovering details, expanding perspectives, and fostering collaborative problem-solving. While expressing emotions, entertaining, or persuading can certainly play roles in communication, they are secondary to the fundamental informational aspect that questioning serves.