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What is one advantage of using cross-functional teams in CPI initiatives?

  1. Limited perspectives on problems

  2. Diverse perspectives enhance problem-solving

  3. A focus on departmental achievements

  4. Increased time for decision-making

The correct answer is: Diverse perspectives enhance problem-solving

Using cross-functional teams in Continuous Process Improvement (CPI) initiatives brings together individuals from various departments or areas of expertise, which leads to diverse perspectives being represented. This diversity is a significant advantage as it enhances problem-solving capabilities. When team members with different backgrounds, skills, and knowledge collaborate, they can approach challenges from multiple angles, fostering innovative solutions and ideas that might not emerge within a more homogeneous group. Moreover, members can share unique insights related to their specific fields, which can help identify root causes of issues more effectively and generate a broader range of possible solutions. This collaborative approach not only leads to improved outcomes but also promotes a culture of teamwork and open communication across the organization. The other options highlight drawbacks associated with lack of diversity or limited collaboration, which do not align with the fundamental benefits of cross-functional teamwork in the context of CPI initiatives.