CPI Certification Practice Test

What does tension reduction indicate in a crisis?

1. Increased agitation

2. Recovery of emotional control

3. Amplified conflicts

4. Heightened urgency

The correct answer is: Recovery of emotional control

Tension reduction in a crisis indicates the recovery of emotional control after a period of heightened stress or agitation. This stage often follows moments of significant distress, during which an individual may exhibit aggressive or disruptive behaviors. When tension is reduced, it signals that the person is beginning to regain composure, allowing for clearer communication and a more constructive interaction. This phase is critical in crisis intervention, as it helps facilitate resolution and encourages the individual to process their feelings and experiences more rationally. Understanding this concept is vital for those involved in crisis management, as it highlights the importance of recognizing signs of emotional recovery to effectively guide individuals toward regaining their stability and well-being. The other options represent conditions that are typically contrary to or preceding tension reduction, such as increased agitation, amplified conflicts, or heightened urgency, all of which indicate that the individual is still in a state of crisis rather than recovery.