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What does a "swimlane diagram" help to visualize in a process?

  1. The financial implications of the project

  2. The process flow and responsibilities across roles

  3. The time taken for each task

  4. The historical performance data of the process

The correct answer is: The process flow and responsibilities across roles

A swimlane diagram is an effective tool for visualizing process flows and clarifying responsibilities distributed across different roles or departments. By organizing activities into "swimlanes," each lane represents a specific actor, team, or role involved in the process, showing how they interact with one another throughout various tasks. This visual format enables teams to identify key participants in a process, understand handoffs, and spot potential areas for improvement, enhancing overall clarity and communication of roles and responsibilities. It serves as a powerful means to map out workflows in an easily digestible format, making it a favorite among project managers and process engineers for conveying complex information succinctly.

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