CPI Certification Practice Test

In the context of conflict resolution, what should be done during a release intervention?

1. Keep everyone together

2. Let it happen

3. Document the event

4. Intervene immediately

The correct answer is: Let it happen

In the context of conflict resolution, during a release intervention, allowing the event to happen can be appropriate, especially in situations where tensions have escalated to a point of potential physical confrontation. This approach can provide individuals involved a chance to express their emotions and frustrations, which may lead to a natural resolution of the conflict without outside interference. By letting it happen, participants may be able to reach a form of clarity and understanding, reflecting on their feelings and the reasons behind their actions. Allowing the release moment can sometimes defuse the situation and make it easier to facilitate a calm discussion afterward. It's important that this is done in a safe environment where everyone remains protected from harm, and that after the initial emotional release, the opportunity for conversation and resolution is actively pursued. Thus, while other choices might imply taking a more proactive approach, the emphasis on letting the release occur acknowledges the natural process of emotional expression as a valid step in conflict resolution.