CPI Certification Practice Test

How can intimidation be defined?

1. Conflict resolution through dialogue

2. Support through verbal communication

3. Verbal or non-verbal threats

4. An expression of concern

The correct answer is: Verbal or non-verbal threats

Intimidation can be accurately defined as verbal or non-verbal threats. This definition encompasses any actions or communications that are intended to instill fear or apprehension in another individual. This could manifest through threatening language, aggressive body language, or gestures that suggest harm or punishment, thereby creating an atmosphere of fear. The other options present concepts that contradict the definition of intimidation. Conflict resolution through dialogue emphasizes communication aimed at understanding and solving disagreements, which is fundamentally opposite to the fear-based essence of intimidation. Support through verbal communication suggests encouragement and assistance, which fosters a positive environment rather than a threatening one. Finally, an expression of concern typically implies a caring response, aiming to provide help or support, again moving away from the notion of intimidation. Understanding these nuances clarifies why the correct response is linked specifically to threats, whether expressed verbally or through body language.