CPI Certification Practice Test

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What does the term "gemba" refer to in Lean practices?

Theoretical models for improvement

Ideas generated in board meetings

The real place where work is done; emphasizes observation and engagement

The term "gemba" is a Japanese word that translates to "the real place" or "the actual place." In the context of Lean practices, gemba refers specifically to the location where value-creating work occurs. This term emphasizes the importance of going to the actual place of work—such as a factory floor, hospital, or office—where processes take place to observe and engage directly with the work being done.

By emphasizing observation and engagement at gemba, Lean practitioners can identify inefficiencies, understand the workflow, and gather firsthand insights that are vital for continuous improvement. The idea is that real improvements can only come from understanding the actual work environment, which helps to inform better decision-making and problem-solving. This approach contrasts with merely discussing issues or solutions in theoretical or remote settings, leading to more effective and actionable strategies for improvement.

CPI Certification Practice Test

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