CPI Certification Practice Test

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What is the PDCA cycle?

Plan, Do, Check, Act – a framework for continuous improvement

The PDCA cycle, which stands for Plan, Do, Check, Act, is widely recognized as a fundamental framework for continuous improvement in various processes and quality management.

In the first phase, "Plan," teams identify an opportunity for improvement and develop a plan to address it, setting specific objectives and determining the necessary steps. Next, in the "Do" phase, the plan is implemented on a small scale to test its effectiveness. Following this, the "Check" phase involves analyzing the results of the implementation to see if the desired improvements were achieved. Finally, in the "Act" phase, if the results are positive, the changes can be standardized and rolled out on a larger scale, or adjustments can be made for any necessary corrections.

This cyclical process encourages ongoing improvement, as it allows organizations to revisit and refine practices based on empirical feedback from real-world applications, making it an essential approach in quality management and operational effectiveness. The other choices do not accurately define this well-established cycle and instead reference different methodologies that do not align with the PDCA framework.

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Prepare, Design, Conduct, Analyze – a strategy for project management

Process, Define, Create, Assess – a method for team collaboration

Plan, Determine, Communicate, Apply – a system for resource allocation

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